Car rental Europcar London Heathrow Airport

This time, and last time I used them in the spring, Europcar has been great. I have explained to each rep at the counter that I never want any extras. The past two times they did exactly like I strutted and as the reservation indicated in the website reservation. The time before that Danielle made up a charge that I didn't request, and i got billed for it, but as of now it has been sorted and we all move on. For my rentals, i never want extras -That is what I need from Europcar. And these last two times Europcar followed my rental instructions - they did a great job. I will continue to consider Europcar as my first choice on the Easy Terra site, as long as they never try to change the reservation I made on the Easy Terra website. I always take care to take photos of their cars because they sometimes don't make proper notations of damages like this last rental. There was a hole in the body in the rear of the car, and the guy was going to report it and charge me. But luckily I had taken photos of the damage before leaving the depot. I gave the guy a copy of the pic and he completed the report that I was clear. That was a bit scary. But when dealing with certain vendors it is important to cover your ass so they can't overcharge you. I love Europcar as a rental company, and will continue to use them as my go to rental car on Easy Terra. Thanks for asking

Europcar provided an excellent service from beginning to end. I will definitely be using them again.