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    • Customer ratings 8.3 / 10
  • Online car rental since 2005
July 17, 2024

Insurance and deductible

What happens if the car gets damaged?

Which insurance policies do you need? What happens if the car gets damaged? And what happens with the deductible? You can read it all on this page. This gives you peace of mind that everything is properly organized for a worry-free car rental. Don't feel like thinking about the particulars? Then check out our Worry-Free selection. These cars meet the most important requirements.

Insurance included as standard

The standard insurance covering damage and theft offers good coverage in the event of damage to or theft of your rental car. Make sure you are aware of the deductible.

Collision Damage Waiver (CDW)

In the event of damage, the Collision Damage Waiver (CDW) insurance policy covers most of the costs. This includes situations where you cause the damage or the car is totaled, for example. Please note: you will often have to pay a deductible. In addition, damage to tires, windows, mirrors, the underside, roof, interior and keys are never covered.

Third Party Insurance (TPI)

Third Party Insurance covers material damage to another car or physical injury to persons who are not riding in your rental car. This coverage is sufficient within the EU. It may be insufficient outside the EU. Check with your rental company, and take out extra coverage at the rental location if necessary.

Theft Protection (TP)

Theft Protection largely covers the cost of a stolen car. This only applies to the car itself, not to any property in the car. This is covered by your travel insurance, assuming that you have it of course. Please note: Theft Protection also has a deductible.

Deductible: should you take out extra coverage for this or not?

Regardless of how well your rental car is insured, you will often still have to pay an deductible. The amount involved varies between rental companies. However, it is often much higher than the deductible for your car insurance in the US. This means it's a good idea to take out extra coverage for the deductible.

No covered deductible

If the rental car gets damaged or stolen, you must pay a deductible. In addition, you must pay a large deposit in advance with a valid credit card in your own name.

  • The deductible is often high.
  • The deposit is high.
  • If the vehicle gets damaged, things can get quite expensive.

Covered deductible

If you take out a covered deductible, you must still pay a deposit when picking up the car. If the car gets damaged, the rental company will charge this deposit to your credit card. We will then refund this amount.

  • Cheaper than local insurance policies
  • The full deposit is always returned to you.
  • You have to pay a deposit at the rental location.

Zero deductible

What happens if you choose a car with zero deductible? In most cases, you will pay nothing at all. Sometimes you must still pay a deposit at the rental location, although it will be less. In the event of damage, this will be covered by the rental company.

  • No deposit, or much smaller deposit
  • Everything taken care of, no hassle
  • Higher rental cost

FAQs

The Worry-Free label makes choosing much easier, so it's no surprise that most customers choose a rent car from this selection. You can read more in the frequently asked questions below. Can't find an answer to your question? Please contact us!

Do I have to pay extra for Worry-Free? Not necessarily. This is because it isn't an extra package that you buy, but rather a label awarded to cars that meet our requirements. Cars that don't meet the Worry-Free requirements may be less insured, or be subject to additional charges for mileage over a certain limit. This means the price may be lower than a Worry-Free car. However, you may also face additional charges afterwards. Do I need more insurance than the insurance included as standard? All cars from EasyTerra have CDW, Third Party Insurance and Theft Protection as standard. In addition, it may make sense to choose comprehensive coverage or covered deductible. This depends on your preferences and situation. The deductible is always covered for cars in the Worry-Free selection, so you never pay it yourself. Read more about insurance and deductibles here. All about insurance & deductibles What if the car I want doesn't have the Worry-Free label? This means it doesn't meet one or more of the requirements described on this page. If the deductible is not covered, you can request a covered deductible during the ordering process and we'll arrange it for you. If one of the other requirements is not met, you should decide if it's important to you that the car meet the Worry-Free requirements, or if you would still prefer to rent the car that you first considered. Do I still have to pay a deposit for Worry-Free cars? Probably. Most rental companies charge a deposit, which you pay by credit card when you pick up the car. Because the deductible is covered for cars with the Worry-Free label, this amount will always be refunded to you, even if the car gets damaged. In this case, we will cover the damage for you. It's wise to check the rental conditions, as some damages, such as damage to tires or windows, are not always covered What happens if the car gets damaged? If this happens, you first pay the relevant amount to the rental company when your return the car. It is important that you contact us immediately so we can refund the damage as soon as possible. We will require the following documents from you:

- Rental agreement
- Damage report from the car rental company
- Police report or a written statement from the police in the case of a single-vehicle collision
- Proof of payment and/or a copy of the credit card statement

Once you have made a booking, you will receive a voucher by email. This describes, in clear language, what to do in the event of damage or theft.
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