What should I look out for?
The standard insurance against damage and theft offers good cover in case of damage or theft of your rental vehicle. Make sure you are well informed about your deductible.
Collision damage waiver (CDW)
All rates shown include insurance against damage. If your rental car is a write-off, the CDW insurance offers you cover for most of the costs. The remaining amount is your deductible.
Theft protection (TP)
All rates shown include insurance against theft.
As with the damage insurance, a deductible applies.
The standard insurance for damage and theft provides good cover in the event of damage or theft of your rental vehicle. In most cases, you will still have a deductible. The amount of this deductible is stated in the terms and conditions of the selected vehicle.
Both variants (coverage and zero deductible) and a comprehensive version to include cover for damage to windows, tires, underbody and roof. We call this 'comprehensive coverage'.
Buy off deductible when you pick up your rental vehicle
Zero deductible and covered deductible is not always available to book through our site. However, you can buy off the deductible when you pick up your rental vehicle. It is an excellent form of insurance but also the most expensive, and the full amount is not disclosed in advance.
The most FAQs regarding deductible.
The staff at the local rental company will try to sell you numerous types of extra insurance because they can make money out of it. Don't be persuaded to insure items that are already covered by our policy no matter how persistent the agent in question is!
Make sure you have enough credit on your credit card to pay the deposit. In some cases you will need to type in your pincode: can you remember your credit card's pincode?
The rental company may offer you additional insurance policies that do actually offer added value. It's up to you whether you want additional insurance.
If your rental vehicle has been damaged or stolen you must produce the following documents:
Damage report from the vehicle rental company
Police report or a written account from the police in the case of a one-sided incident
A proof of payment and/or a copy of the credit card statement
A refund will only be made when all documents have been shown and deliberate misconduct and negligence can both be ruled out.
The exact procedure is described in the terms and conditions you are required to accept when you book the rental vehicle. These are found on the voucher that you receive after booking.